Others

• When I play on my "Android (TM)" device, it gets hot. Are there any ways to avoid this?
• When playing on my "Android (TM)" device, the battery is depleted quickly. Are there any ways to avoid this?
• I cannot transfer my data using the Transfer Code
• I forgot the password for my Google Account (Gmail Address)

• ▼When I play on my "Android (TM)" device, it gets hot. Are there any ways to avoid this?
• When I play on my "Android (TM)" device, it gets hot. Are there any ways to avoid this?
• Like many other online games, IZANAGI Online also consumes a lot of battery due to maintaining server connection.
  To reduce overheating, play when your mobile device is fully charged or play on a Wi-Fi(R) connection.
  
  *"Android" is a trademark or registered trademark of Google Inc.
  *"Wi-Fi" is a registered trademark of Wi-Fi Alliance.

• ▼When playing on my "Android (TM)" device, the battery is depleted quickly. Are there any ways to avoid this?
• When playing on my "Android (TM)" device, the battery is depleted quickly. Are there any ways to avoid this?
• Like many other online games, IZANAGI Online also consumes a lot of battery due to maintaining server connection.
  Compared to 3G, a Wi-Fi (R) connection tends to consume less battery power.
  
  *"Android" is a trademark or registered trademark of Google Inc.
  *"Wi-Fi" is a registered trademark of Wi-Fi Alliance.

• ▼I cannot transfer my data using the Transfer Code
• I cannot transfer my data to another device with the message of indicating the new device cannot be used for transferring.
• If you see the message as described above, please check if your situation do not apply to the following.
  
  1. You are trying to transfer from "Android device" to "Android device" using the "Transfer Code".
  2. You have done the device transfer using the "Transfer Code", "within 72 hours".
  　*If your situation applies to #2, please try again after 72 hours from transferring.

• ▼I forgot the password for my Google Account (Gmail Address)
• I forgot the password for my Google Account added in my device.
• We do not have access to your Google Account (Gmail Address) password and cannot provide that information.
  Please visit the website of Google Inc. for assistance.
  
  Please enter the Google Account in the link below, and click "Send".
  https://www.google.com/accounts/recovery
  *You will be moved to external website.
  
  You can reset your password by answering your security question and filling in the corresponding items.
  
  *"Google", "Android", and "Google", "Android" logos are trademarks or registered trademarks of Google Inc.